Support & Policies

Return Policy

We accept returns of uninstalled, resalable merchandise in original packaging within 30 days of purchase.

  • No restocking fee for standard items.
  • Electronic components (sensors, ECU) are non-returnable once opened.
  • Core returns must be drained of all fluids and placed in original box.

Warranty Claims

Most parts carry a standard 2-Year/24,000-Mile warranty against manufacturer defects.

  • Warranty covers part replacement only, not labor costs.
  • Must provide original invoice and proof of professional installation for certain components.

Frequently Asked Questions

Do you ship internationally?

Currently, we only process freight and standard shipping within the continental United States and Canada.

What is a Core Charge?

A core charge is a refundable deposit applied to rebuildable parts (alternators, starters, calipers). You receive this refund when you send your old, rebuildable part back to us.

How fast do pallets ship?

LTL Freight shipments typically leave our warehouse within 24-48 business hours. Transit times vary from 3-7 business days.